Dear UGreen,
Thank you for the courtesy of a reply. I accidentally sent this to your support team instead of your marketing team and I bet that my previous email you were happy to send their way.
There’s no amount of support that could help.
Still looking forward to your reply,
Jim
Dear Macseek，
Thank you for reaching out to UGREEN!
Since your inquiry concerns an Amazon order, I’ve forwarded your case to our Amazon Support Team, who will assist you further.
You don’t need to take any further action at this time. Our team will follow up with you shortly.
Thank you for your patience and understanding! Regards, Felia Ugreen Customer Support